We truly appreciate you for choosing our products and trusting our after-purchase service. We uphold warm, fair and customer-oriented post-sale principles to handle all return and refund demands politely. We set a reasonable return application window for all regular in-stock merchandise, and kindly ask shoppers to keep items in original condition with intact tags, original outer packaging and matched accessories if returns are needed. We do not accept returns on final sale goods, custom personalized items and intimate hygiene goods due to product usage characteristics.